01 — Who We Are
About Mirus Global
Mirus Global Real Estate ("Mirus Global", "we", "us", or "our") is a Dubai-focused real estate advisory firm operating primarily in the Delhi NCR market. We provide investment advisory, relocation planning, and Golden Visa guidance to Indian and Pakistani high-net-worth individuals and families.
This Privacy Policy applies to all personal information collected through our website (mirusglobal.com), WhatsApp communications, email correspondence, in-person advisory meetings, and any other point of contact between you and Mirus Global.
A note on our model: Mirus Global is an advisor-first firm. We conduct in-person, one-to-one meetings with clients. The information you share with us is used to serve you — not to be sold, traded, or used for purposes you haven't agreed to.
02 — Information We Collect
What We Collect and How
We collect information in two ways: directly from you, and automatically through standard website and communication tools.
| Category | Examples | How Collected |
|---|---|---|
| Identity | Full name, nationality, PAN/passport reference | Direct — advisory intake forms or meetings |
| Contact | Phone number, email, WhatsApp, city of residence | Direct — enquiry forms, WhatsApp, business cards |
| Financial Profile | Investment range, remittance capacity, existing asset base | Direct — client onboarding discussions |
| Transaction | Properties enquired about, shortlisted units, payment plan preferences | Direct + CRM — recorded during advisory process |
| Usage Data | Pages visited, time on site, referral source, device type | Automatic — cookies and analytics tools |
| Communication | Email threads, WhatsApp messages, meeting notes | Direct — ongoing advisory relationship |
We do not collect sensitive personal data such as biometric data, religious or political views, or medical information. We do not require your Aadhaar number at any stage of our advisory process.
03 — How We Use It
Purpose of Processing
We use the information we collect for the following purposes:
- To provide personalised real estate advisory services tailored to your investment profile
- To share relevant property options, developer updates, and market intelligence
- To assist with Golden Visa applications and FEMA/LRS compliance guidance
- To communicate appointment confirmations, follow-ups, and transaction documentation
- To send market reports, investment insights, and Mirus Global newsletter content (with your consent)
- To maintain accurate records in our CRM (Zoho) for continuity of service
- To comply with applicable legal obligations under UAE, Indian, and UK regulations
- To improve our website experience and understand how visitors engage with our content
We do not use your data for automated decision-making, profiling for advertising, or any purpose that has not been described above. You will never receive third-party promotional material as a result of sharing your information with us.
04 — Who We Share It With
Disclosure of Information
Mirus Global does not sell, rent, or trade your personal information. We share data only in the following limited and controlled circumstances:
- Developers and project representatives — only when you have given explicit instruction to proceed with an enquiry or reservation for a specific property
- Dubai Land Department (DLD) — where required as part of a property registration or verification process
- Legal and compliance advisors — where you have engaged us for FEMA/LRS structuring or Golden Visa planning support
- Technology service providers — including Zoho CRM, Google Workspace, and WhatsApp Business, solely for operational purposes and subject to their own privacy policies
- Regulatory authorities — if required by applicable law, court order, or regulatory instruction in India, the UAE, or any other relevant jurisdiction
Any third party we engage is required to maintain the confidentiality of your information and is prohibited from using it for any purpose other than the specific service they are providing on our behalf.
05 — Data Storage & Security
How We Store and Protect Your Data
Your data is stored in Zoho CRM, hosted on servers in data centres that meet ISO 27001 and SOC 2 Type II standards. Email communications are managed through Google Workspace. WhatsApp communications are end-to-end encrypted by default.
We retain client data for a period of seven years from the date of your last interaction with us, in line with standard financial services record-keeping requirements applicable to property transactions and remittance advisory.
Access to your personal data within our organisation is restricted on a need-to-know basis. Only team members directly involved in your advisory relationship will have access to your file.
If you would like your data deleted prior to the standard retention period, please contact us using the details in Section 11. We will action deletion requests within 30 days, subject to any overriding legal obligation to retain records.
06 — Cookies & Tracking
Website Cookies and Analytics
Our website uses cookies and similar tracking technologies to understand how visitors interact with our content and to improve site performance. We use the following categories of cookies:
- Essential cookies — required for basic site functionality and security
- Analytics cookies — used to track page views, session duration, and referral sources via Google Analytics (anonymised)
- Preference cookies — used to remember your language or display preferences
We do not use advertising cookies, retargeting pixels, or third-party tracking scripts that share your data with advertising platforms. You can manage your cookie preferences through your browser settings at any time.
07 — Your Rights
Rights Over Your Personal Data
Depending on your jurisdiction, you may have the following rights regarding your personal information held by Mirus Global:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to request correction of inaccurate or incomplete information
- Right to erasure — to request deletion of your data, subject to legal retention requirements
- Right to restrict processing — to request that we limit how we use your data in certain circumstances
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to withdraw consent — to opt out of marketing communications at any time
- Right to object — to object to processing based on legitimate interests
To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days of receiving a verified request.
08 — Third-Party Links
External Websites
Our website and communications may contain links to third-party websites, including developer portals, the Dubai Land Department registry, and partner platforms. These sites have their own privacy policies, which we encourage you to review. Mirus Global is not responsible for the privacy practices or content of any external site.
09 — Children's Privacy
Under-18 Users
Our services are intended exclusively for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete that data promptly.
10 — Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify clients directly by email or WhatsApp.
Your continued engagement with Mirus Global following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed.
11 — Contact Us
Privacy Enquiries & Requests
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information has been handled, please reach out to us directly. All privacy-related communications are handled by the Founder & CEO.
✦ Get in Touch
Mirus Global Real Estate
We typically respond to privacy requests within 2 business days. For formal data subject requests, please indicate the nature of your request in your message.